FAQ's (Frequently Asked Question)

Find answers to common questions about Paizeen by Laiba, a ladies’ footwear brand offering high-quality shoes. Learn more about orders, shipping, returns, and other details to help you enjoy a smooth shopping experience with Paizeen by Laiba.

How long does delivery take?

Our standard delivery time is 7–10 working days after order confirmation. Delivery timelines may vary slightly due to location or unforeseen courier delays.

Do you charge for shipping?


Yes, we apply RS:200 shipping on all orders across Pakistan.

How can I place an order?

You can place an order directly through our website by selecting your desired product, choosing the size, and completing checkout. For assistance, feel free to contact us on WhatsApp.

What payment methods do you accept?

We offer Cash on Delivery (COD) options available at checkout.

Can the product color vary from the pictures?

Yes, Product colors may vary slightly due to photographic lighting, screen brightness, or display settings. Minor variations or imperfections are not considered manufacturing defects, as each pair is carefully handcrafted, making every product unique.

Can I exchange or return an item?

We offer exchanges according to our Exchange Policy. Returns and refunds are only accepted in cases of damaged or incorrect items. Please review our Return & Refund Policy for full details.

Are customized sizes eligible for exchange or return?

No, customized sizes are non-exchangeable and non-refundable.

What should I do if I receive a damaged or incorrect item?

Please contact us within 48 hours of receiving your order and share clear pictures or a video of the issue. Our team will assist you promptly.

How can I contact Paizeen by Laiba?

You can reach us through:

Will I receive order confirmation?

Yes, once your order is placed, you will receive an order confirmation message with complete details.